Welcome to the Le Suivant website (“we” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy and Policy Statement details how we collect, use, store and protect your personal information. Please read the following carefully:
I. Information Collection
We may collect your personal information in the following situations:
Registering for an account: When you register for an account on our website, we collect basic information such as your name, e-mail address, phone number, etc.
Purchase of goods: When you purchase our goods, we collect your delivery address, payment information and other related information.
Subscribe to emails: When you subscribe to our emails or promotional information, we will collect your email address.
Contacting Customer Service: When you contact customer service, we collect the relevant information you provide in order to resolve your issue.
Browsing Behavior: When you browse our website, we may automatically collect information such as your browser type, IP address, access time and pages viewed.
II. Use of Information
The information we collect will be used for the following purposes:
Providing services: Using your information to provide you with our products and services, including processing orders, delivering goods and providing customer support.
Improving services: analyzing your browsing behavior and feedback to improve our website, products and services.
Marketing: to send you promotional information, special offers and product recommendations based on your preferences (if you have opted to receive such information).
Safety and Security: To ensure the security of our services and your account against fraudulent and illegal activities.
III. Information Sharing
We do not sell, trade, or transfer your personal information to third parties, except in the following circumstances:
Legal Requirements: Where required by law, we will share your information to comply with laws and regulations or to respond to government requests.
Business Transfers: If we engage in a merger, acquisition or asset sale, your information may be transferred to the relevant third party.
Service Providers: We may work with trusted third-party service providers to assist us in operating our website and delivering our services, and these service providers access your information only to fulfill their responsibilities.
IV. Information Protection
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use or disclosure. These measures include:
Data encryption: Using encryption technology to protect the transmission and storage of sensitive data.
Access control: Restricting access to personal information to authorized personnel only.
Security Monitoring: Regularly monitoring our systems and networks for potential security breaches.
V. Your Rights
You have the right to access, correct and delete your personal information. You may also opt out of receiving promotional emails from us or adjust your privacy settings. If you have any privacy-related requests or questions, please contact us via the following methods
Email: [email protected]
Phone: 852-28878518
Address: 16/F, THE SUN’S GROUP CENTRE, 200 GLOUCESTER ROAD, WANCHAI, HONG KONG, CHINA
Policy Updates
We may update this Privacy and Policy Statement from time to time to reflect changes in our information handling practices. We will post the updated policy on our website with the date of the update. Please check this page regularly for the latest privacy policy.
VII. Contacting Us
If you have any questions or comments about our privacy and policies, please contact us using the contact information above. We will do our best to address your concerns and ensure that your privacy is adequately protected.
Last Updated May 28, 2024
Thank you for trusting Le Suivant, your privacy is important to us and we are committed to protecting your personal information and ensuring that your shopping experience is safe and secure.